Introduction
Welcome to iCare Medical Group (referred to as “the Clinic,” “we,” “our,” or “us”). By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.
Consent for SMS Communication
By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from the Clinic at the phone number you provide. This may include messages related to appointment reminders, health notifications, or other relevant information.
Types of SMS Communications
You may receive SMS communications from the Clinic for the following purposes:
- Appointment Management: Reminders, confirmations, or rescheduling notifications.
- Health Notifications: Updates related to your treatment plan or medical care.
- Promotional Offers: Occasionally, we may inform you of relevant services or promotions if you have opted in.
Standard Messaging Disclosures
- Message and Data Rates: Standard messaging and data rates may apply. These charges are determined by your mobile service provider.
- Message Frequency: The frequency of messages will vary based on your interaction with our services and your healthcare needs.
- Opt-Out: You can opt-out of receiving SMS communications at any time by replying “STOP” to any message.
- Help: For assistance, reply “HELP” to any message or contact us via the details provided in our [Privacy Policy] and [Terms and Conditions].
Privacy
We respect your privacy and are committed to protecting your personal information. Any data you provide will be used solely for communication and service delivery as outlined in our Privacy Policy. Your information will not be shared with third parties unless required by law or as necessary to provide our services.
Limitations of Liability
- Service Accuracy: While we strive to ensure timely and accurate communication, we are not responsible for delays, undelivered messages, or errors caused by technical issues beyond our control.
- Medical Advice: SMS communications are for informational purposes only and should not be considered medical advice. For urgent matters, contact our office directly.
User Responsibilities
- Accurate Information: You are responsible for providing a valid and accurate phone number for SMS communications.
- Security: Ensure that only you have access to your mobile device to protect the confidentiality of messages received from the Clinic.
Modifications to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. By continuing to use our services, you agree to be bound by any modifications to these terms.
Contact Information
For any questions or concerns regarding these Terms and Conditions or our SMS services, please contact us at:
iCare Medical Group
500 N. Garfield, Ave. STE 201
Monterey Park, CA 91754
626-292-5896